To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return/Exchange?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of purchase.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original product packaging
- With all tags attached
- Returns must include the original packing slip in order to process the return
- Items with pet hair, sand, or dirt will NOT be accepted and ship back to you
Free gifts, gift cards or promotional items are not returnable!
Are there any charges for return/exchange?
- There is a $5 restocking and processing fee on returns for refunds
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
- Please note that quantities are limited and may not be available. If your selected size/color/style is not available or your request is incomplete, a refund will be issued to your account. Please allow up to 14 days for your exchange to be processed.